Privacy Policy

Last Revised: September 30, 2020

At Neumann & Associates, we respect your privacy and are committed to protecting your personal information. This Privacy Policy applies to information we collect via:

(a) the www.NeumannBusinessLaw.com website (the “Website”);

(b) our newsletter or other email notifications (“Emails”); and

(c) the legal services we provide to clients (the “Legal Services”).

The Website, Emails, and Legal Services are collectively referred to in this Privacy Policy as the “Services”. This Privacy Policy does not apply to the collection or use of your information by any website that links to, or is linked from, this Website.

By accessing and using the Website and any applications or information provided through the Services, you consent to the collection, use, storage, and disclosure of your information in accordance with this Privacy Policy. If you do not accept the terms of this Privacy Policy, you must immediately cease use of the Services.

We reserve the right to update this Privacy Policy at any time to disclose any changes in our data collection or privacy practices. When we update this Privacy Policy, we will provide you notice of such update by revising the “Updated” date at the top of this Privacy Policy. It is your responsibility to frequently check this page for any updates or changes. By continuing to use the Website or continuing to provide Personal Information, as defined below, to us after the posting of a new Privacy Policy here, you consent to the usage of your Personal Information in accordance with such updated Privacy Policy. If you do not consent to the new terms, you must immediately cease use of the Services.

When you use our Services, we may collect two types of information: Personal Information and Anonymous Data, each as defined below.

A. Personal Information. “Personal Information” means any information that can identify, relate to, describe, be associated with, or be reasonably capable of being associated with a particular individual or household. The types of Personal Information we collect may include, among other things, the following categories of Personal Information:

  • contact information, such as your name, email address, telephone and facsimile numbers, and/or postal address, or the contact information of any third-party that you provide us;
  • your company name, title, business license number, and other information about your company and job function;
  • the contents of any communication you send us;
  • information necessary to provide the Legal Services to you; and
  • other information specific to you which you voluntarily provide to us.

Neumann & Associates and our service providers collect Personal Information from you as follows:

Information you provide through the Website. We collect Personal Information that you enter when using the Website. Providing Personal Information on the Website is voluntary, and you can use the Website without providing us with any Personal Information. When you send us an email, fill out the “Contact Us” form on our Website, sign up for our newsletter, or comment on our blog, we collect Personal Information from you, including your name, email address, and the contents of your communication.

Information you provide through our Legal Services. When you become a client and request that we provide you with Legal Services, or when you contact us as an existing client regarding a legal issue, we will collect Personal Information in order to provide the specific Legal Services you requested. We are unable to provide you with Legal Services unless we collect Personal Information from you. In connection with the Legal Services, we collect your name, mailing address, telephone number, email address, details about your business or legal issue, billing or financial information, Personal Information of third-parties, such as your employees, service providers, or vendors, and any other Personal Information you provide to us in order for us to perform the Legal Services you requested.

Information you provide to apply for employment with Neumann & Associates. If you apply for employment with our firm, we collect the Personal Information on your resume, including without limitation your name, address, telephone number, email addresses, professional and educational history, and any other Personal information you provide.

Information from other sources. We may collect Personal Information about you from other third-party sources and combine it with the information we already hold about you. These other sources include, but are not limited to, third-parties with whom you have requested we communicate in order to provide the Legal Services to you and publicly-available sources, such as government or other public records.

B. Anonymous Data. Anonymous Data is information about your use of the Services and cannot be used to personally identify you. Anonymous Data includes the following information:

  • internet protocol (IP) address;
  • browser language and type;
  • domain name system requests;
  • material and pages viewed;
  • time and date of access to the Website;
  • number of bytes transferred;
  • number of clicks per visit;
  • operating system and platform, device type, and device identifiers; and
  • MAC address, device ID/UDID, or similar device-specific code.

Neumann & Associates collects Anonymous Data from you as follows:

Your use of the Website. Your visit to and use of the Website triggers the automatic collection of certain Anonymous Data about your computer system, including but not limited to your general location, browser type, operating system, the pages of the Website you visited, and the duration of your visit.

Cookies. From time to time, we may use “cookies” to keep track of your visit to and use of the Website. Cookies are small files that websites save to your hard disk or to your browser’s memory. We may use them to track the number of times you have visited the site, to track the number of visitors to the Website, to determine and analyze your use of the Website, and to store technical information useful for your interactions with the Website. You have the ability to accept or decline cookies, and you may continue to use the Website if you decline to accept cookies. Most Internet browsers automatically accept cookies, but you may be able to modify your browser settings to reject cookies or to notify you when a cookie is being placed on your computer.

Web Beacons. Some of our web pages and electronic communications may contain images, which may or may not be visible to you, known as Web Beacons (sometimes referred to as ‘pixels’ or ‘clear gifs’), which contain embedded code. Web Beacons collect only limited non-personal information that includes a cookie number; time and date of a page view; and a description of the page on which the Web Beacon resides. We may include Web Beacons in email messages or newsletters in order to determine whether users have opened and interacted with those messages or newsletters. We may place, and allow certain third parties to place, technological tools, such as tags, beacons, or code scripts that are primarily used to track visitors’ activities on the Website or interaction with the Emails by web analytics software, Internet Protocol (IP) addresses, and other tools, to collect your data for the purposes listed in this Privacy Policy.

We only use your Personal Information for the purposes for which it was collected, unless otherwise required by law. Personal Information we collect from you may be used in the following ways:

  • manage, prepare, and provide the Legal Services you requested;
  • send Emails or other communications to you, including advertising, legal updates, information regarding changes to our policies, administrative notices, and other information we think may be of interest to you;
  • verify your identity;
  • personalize your use of the Services;
  • consider your application for employment;
  • issue invoices and collect and process payments;
  • respond to your communications or to provide the information you requested, such as details about our Services;
  • audit compliance with our policies;
  • enforce our policies and contractual obligations;
  • as permitted by, and to comply with, any legal or regulatory requirements or provisions; or
  • for any other purpose to which you expressly consent.

We use your Anonymous Data to:

  • analyze usage of the Website and identify usage trends;
  • diagnose Website technical problems;
  • enhance, modify, or expand our Services;
  • analyze the security of the Website, prevent fraud, and monitor for intrusions;
  • tailor or expand our marketing efforts; and
  • and any other purposes authorized by law.

We may occasionally share your Personal Information with third parties as described below. We only share your information to the extent necessary to accomplish the purpose for which the information was shared. We do not sell or rent your Personal Information, nor do we provide your Personal Information to third parties for their marketing purposes. We share your Personal Information with the following parties:

  • Service Providers. We share your Personal Information with third parties that provide services to us or on our behalf, including but not limited to processing payments, sending Emails, delivering postal mail, creating and managing contact lists, analyzing data, tracking Website analytics, and providing customer service.
  • Facilitating Requests. We will share your Personal Information with third parties at your request in connection with the Legal Services we perform for you, such as when we contact a government or regulatory agency on your behalf or when we contact a third-party to negotiate or resolve a legal issue on your behalf.
  • Governmental Authorities. We may disclose your personal information to law enforcement, government agencies, regulatory authorities, courts, or other organizations pursuant to a court order, subpoena or other legal process, or where we reasonably believe disclosure is necessary to investigate or prevent illegal activities or a breach of this Privacy Policy or our Terms of Use. Additionally, we may share your Personal Information in order to protect the rights, property, safety and security of Neumann & Associates and our employees, clients, and affiliates.
  • Merger or Acquisition. In the event of a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation of Neumann & Associates, we may have to disclose, transfer, sell, or assign your information obtained through the Site or Services. Whenever possible, you will be given notice of the transfer of your personal information.

You may be able to opt-out of some uses of your information, such as receiving our Emails by clicking the “unsubscribe” link at the bottom of the Email. However, you may not be able to opt-out of some communications, including important announcements or transactions.

Neumann & Associates takes the confidentiality of our clients’ information and the security of Personal Information very seriously. We adopt commercially reasonable physical, electronic, procedural, technical, and administrative data security measures and data collection and storage practices to protect the confidential information of our clients and prevent unauthorized access, use, disclosure, loss, or destruction of your Personal Information. We educate and communicate to our employees the need to protect all user Personal Information. Our service providers are prohibited from using your Personal Information for any purposes other than the service they provide on our behalf.

You need to know, however, that due to the open communication nature of the Internet, no transmission is 100% secure. We cannot guarantee that any confidential or Personal Information you send us, or we send to you at your request, will be free from delay, interruption, interception, or error.

The Website may link to the sites, services, or applications of third parties. We do not control the content, links, or availability of any third-party website and are not responsible for the practices employed by websites linked to or from our Website. Your use of a third-party site or application may result in the collection, storage, use, or sharing of your information by that third-party. Any information you choose to provide to those third-party sites or applications is not covered by this Privacy Policy. You are encouraged to read the privacy policy of any third-party site or application prior to providing any information, and should direct any questions regarding the privacy practices of a third-party site or application to that third-party.

Our Website and Services are not directed to anyone under the age of 18. We do not knowingly collect, store, use, or share any information from anyone under the age of 18, and will immediately delete any information that we know or reasonably believe to be Personal Information of a minor. If you believe your child may have provided us with Personal Information without your consent, please contact us at info@NeumannBusinessLaw.com.

We do not generally track your activity on our Website, nor do we allow third parties to track your usage of the Website.

The following rights apply only to residents of California:

A. Shine the Light Disclosures: Under California Civil Code Section 1798.83 (the “Shine the Light” law), California residents who provide certain Personal Information in connection with obtaining products or services for personal, family, or household use are entitled to request and obtain from us: (a) a list of the categories of Personal Information, such as name, address, email address, and the type of services provided to the user, that we have disclosed to third parties during the immediately preceding calendar year for the third parties’ direct marketing purposes, and (b) the names and addresses of all such third parties.

We do not share your Personal Information with third parties or affiliates for direct marketing purposes.

If you are a California resident and you have questions about our practices with respect to the “Shine the Light” law, please write to us at: Neumann & Associates, , 3755 Avocado Blvd., #282, La Mesa, CA 91941. Please note that we are only required to respond to each user once per calendar year.  Not all information sharing is covered by the “Shine the Light” requirements, and only information on covered sharing will be included in our response.

B. California Consumer Privacy Act (CCPA) Disclosures. The California Consumer Privacy Act (CCPA) (Cal. Civ. Code §1798.100 et seq.) requires that we disclose, among other things, the categories of Personal Information we have collected from California residents in the previous twelve (12) month period and the source. This information is set forth in the table below:

Categories

Examples

Collected?

Source

Identifiers

Name, address, email address, IP address, account username

Yes

Client; Website user; Employee

California Customer Records Information

Education, employment history, bank account number, or other financial information.

Yes

Client; Employee

Protected Information

Race, color, religion, gender, national origin, disability, familial status, or sexual orientation

No

N/A

Commercial Information

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies

No

N/A

Biometric Data

Fingerprints, DNA, etc.

No

N/A

Internet Information

Browsing history, search history, or other information about a consumer’s interaction with our Website

Yes

Third-Party Analytics Provider

Geolocation Data

Geolocation data

No

N/A

Audio/Visual Information

Audio, electronic, or visual information

No

N/A

Professional Information

Employment-related information and history

Yes

Client; Employee

Education Information

Education information

Yes

Employee

Inferences

Inferences that can be drawn from any of the foregoing information, such as the preferences, characteristics, psychological trends, behavior, attitude, intelligence, or abilities

No

N/A

We have used this information for the following purposes:

  • To provide you with Legal Services;
  • To consider your application for employment or provide employment to you;
  • To deliver Emails or administrative communications to you;
  • To improve our Website and Services;
  • To respond to communications from you; and
  • To manage our Website, diagnose technical problems, and improve content;

I. Personal Information Disclosure

In the preceding twelve (12) months, we have disclosed the following categories of Personal Information, as defined in the table above, to third parties:

  • Identifiers
  • California Customer Records Information
  • Professional Information
  • Internet Information

Such information was disclosed to:

  • third parties at your request as part of the Legal Services, such as when you ask us to contact a government agency or engage in third-party negotiations on your behalf; and
  • third party providers that provide services to us or to you on our behalf, such as providers that help us with processing payment, sending postal mail and email, analyzing data, providing search results and links, tracking website analytics, and providing customer service.

Neumann & Associates has not sold any Personal Information of any California residents within the past twelve (12) months.

II. Your Rights

Pursuant to the CCPA, California residents have the right to request from us, for the preceding twelve (12) month period: (1) the categories of Personal Information and the specific pieces of Personal Information that we have collected about the resident, (2) the categories of sources from whom the Personal Information was collected, (3) our purposes for collecting the Personal Information, and (4) the categories of third parties with whom we have shared the Personal Information.

You also have the right to request that we delete any Personal Information we have collected from you. Once we verify your request, we will delete any Personal Information from our records, unless retaining your Personal Information is necessary for us to:

  • complete the purpose for which we have collected the Personal Information, provide you with the Services, or as reasonably anticipated in the context of our relationship;
  • offer employment or provide employment benefits;
  • detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity;
  • identify and resolve errors in the Services or security threats; or
  • comply with a legal obligation.

We will confirm receipt of right to know and deletion requests within ten (10) business days of receiving such requests and will provide information as to how we will process such requests. We will respond to verified requests within forty-five (45) days of receipt. Please note that we are only required to respond to each website visitor twice per twelve (12) month period.

We are not required to: (1) retain any Personal Information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained; or (2) reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered Personal Information.

III. Where to Send Requests

If you are a California resident and you wish to make any of the above requests, please send a request to:

Mail: Neumann & Associates,

Attn: California Privacy Rights

3755 Avocado Blvd., #282

La Mesa, CA 91941

Email: send request to info@NeumannBusinessLaw.com with “California Privacy Information Request” in the subject line.

When you contact us, you will need to provide us with enough information to identify you (e.g., your full name and address); proof of your identity and address (e.g., a copy of your driving license); and a description of what right you want to exercise and the information to which your request relates.

We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person’s behalf. Any Personal Information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.

Upon verification, we will provide the requested information to you at your email address within the time period noted above. The information will be provided to you free of charge. We will not discriminate against you for exercising your rights under this section.

You can review or correct the Personal Information we have collected from you by emailing Neumann & Associates at: info@NeumannBusinessLaw.com or writing to us at: Neumann & Associates , 3755 Avocado Blvd., #282, La Mesa, CA 91941. We may take steps to verify your identity before providing your Personal Information. You can help us maintain the accuracy of your Personal Information by notifying us of any change to your name, mailing address, telephone number, email address, or business name.

In some situations, we may not be able to provide you with access to your Personal Information, such as where the information is part of a file that is protected by the attorney/client privilege or contains confidential information. Where we are unable to provide you with access to your Personal Information, we will notify you in writing, document the reasons for refusal, and provide you with the information that is not subject to a confidentiality obligation or attorney/client privilege.

The Website may include a feature that allows you to view or share content on social networks by initiating contact with such social network or allowing you to repost material on the social network. When you initiate contact with a social network through our Website, you will be redirected to that social network, and our Website may collect your social network profile information. By referencing Neumann & Associates or using hash tags that alert or identify Neumann & Associates in any social media posts, you consent to our collection and use of your social media account information. Any information we collect from you via your use of social features is subject to this Privacy Policy, unless provided otherwise in writing. We may combine information we obtain from you via social network interactions with the Personal Information we have collected about you. The social network site you choose to visit may also collect information from you. We are not responsible for their use of your personal or non-personal information. You should review the privacy policies of any social networks you visit for more information on their use of your information.

Our Website and Services are operated in the United States of America (USA). Data protection laws in the USA may not be as comprehensive as those of your country of residence. Persons who choose to access the Neumann & Associates Website from locations outside the USA do so at their own discretion and initiative and are responsible for compliance with local applicable laws. By using the Website and Services and providing us with your Personal Information, you consent to our collection, transfer, storage, and continued use of your Personal Information outside of your country of residence for any of the purposes described in this Privacy Policy.

Your use of the Website and Services is subject to this Privacy Policy and our Terms of Use, including without limitation its arbitration of disputes, application of the law of the State of California, and limitation on damages. You should review this Privacy Policy and the Terms of Use before using the Website or Services.

If you have any questions about our privacy practices or procedures, please feel free to contact us at: info@NeumannBusinessLaw.com.

Or by mail, to:

Neumann & Associates
3755 Avocado Blvd. #282
La Mesa, CA 91941

Or send us a message:





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